Technical support

We provide

12 months
Guaranteed warranty SLA3
ISO 9001:2015
Quality standard compliant
Assistance on standby


The Warranty Provides

Ensures uninterrupted workflow at warehouse/port

24 hour hotline

Online support
Testing and update installation assistance
User consulting
System recovery

Maximum time to resolve critical failure - 2 hours (during night hours and weekends - 4 hours)
Other defects (in days):